The Agency Data Problem
You manage 40 e-commerce clients. Each one asks for reports. Different questions, different schedules, different formats.
Your team spends hours pulling data, formatting spreadsheets, and sending emails. Time that should go to strategy goes to reporting. The same bottleneck that slows down internal teams hits agencies harder.
What if each client could answer their own questions through an agency client portal?
What Agencies Actually Want
Self-service for clients: Let them check their own data without bothering you.
Your branding everywhere: They see your agency name, not some third-party tool.
Data isolation guaranteed: Client A never sees Client B’s data. Ever.
Minimal ongoing work: Set it up once. It runs itself.
This is what LILA’s agency setup provides.
The Architecture
One LILA account. Multiple projects. Each project = one client.
Project = Client
- Separate database connection
- Separate branding configuration
- Separate widget embed code
- Separate usage tracking
What clients see:
- Your agency logo
- Your color scheme
- Their data only
- Chat interface to ask questions
What they don’t see:
- Other clients’ data
- LILA branding
- Technical configuration
- Your other projects
Setup: 30 Minutes Per Client
Step 1: Create project (2 minutes) Name it after the client. Select their database type.
Step 2: Connect database (5 minutes) Enter connection details. LILA tests the connection automatically.
Step 3: Configure branding (5 minutes) Upload your agency logo. Set primary colors. Customize the chat intro message.
Step 4: Add business context (10 minutes) Tell the AI what this client’s data means. “Revenue” = which column. “Active customer” = what criteria.
Step 5: Embed widget (5 minutes) Copy the embed code. Paste into client’s dashboard or website.
Step 6: Invite client (3 minutes) Send them login credentials or configure SSO.
Total: Under 30 minutes. Client is live.
White-Label Branding
Clients see YOUR brand, not ours:
- Widget launcher: Your logo or custom icon
- Chat header: Your agency name
- Color scheme: Your brand colors
- Welcome message: Your custom greeting
LILA becomes invisible infrastructure. You get the credit.
Multi-Tenant Data Isolation
Each client’s database is a separate connection. Queries can only access that database.
For clients sharing a database (rare but possible), LILA supports tenant ID filtering. Every query includes the client’s tenant filter automatically. Your credentials stay protected. No data leakage possible.
What Clients Actually Ask
Once they have access to your agency client portal, clients query their database without SQL:
“What were our sales last week?” “Which products are selling best?” “Show me customers who ordered twice.” “How does this month compare to last month?”
Each question that doesn’t become an email is time you get back.
Pricing That Works for Agencies
LILA pricing is per-query, not per-client. Add 40 clients without 40x the cost.
How agencies typically structure it:
- Build LILA cost into retainer
- Mark up the access fee
- Include as part of “analytics package”
- Offer as premium add-on service
You decide how to package it. Some agencies make it a profit center.
Case Study: Marketing Agency, Dubai
A digital marketing agency manages 40+ e-commerce clients across the region.
Before LILA:
- 2-3 hours daily on client report requests
- Delayed responses during busy periods
- Clients frustrated with wait times
- Team frustrated with repetitive work
After LILA:
- Each client has branded analytics portal
- Clients answer their own questions
- Report requests dropped 80%
- Team focuses on strategy, not spreadsheets
Result: Same clients, less work, happier everyone.
Getting Started
- Sign up for agency plan
- Create first client project
- Configure branding and database
- Embed widget in client portal
- Repeat for each client
First client live in under an hour. Additional clients even faster.
Ready to scale your agency? Start free trial